Why transparency is much more than just disclosing information When Mark Zuckerberg boasts that Facebook is “making the world more transparent,” many people shudder or roll their eyes. But when the Dalai Lama teaches that “honesty and transparency are a … Continue reading The need of transparency
The Paradox of Employee Surveillance For many people, the global financial crisis eroded trust in corporations and government. There was a double-digit decline in trust of large banks in particular, dropping from 69% before the crisis to 49% in 2013 … Continue reading Monitoring employees
More than ever, companies need to build their businesses on trust Most innovation is about adding something new to existing products, but one of the most interesting and important innovations of our time is the elimination of something – the … Continue reading Conflicts of interest in retail
Resolving “He said/She said” – Researchers outline a method for verifying the accuracy of eye-witness memories One eyewitness to a robbery reports that the culprit was a male in his 40s with brown hair, wearing a light-coloured T-shirt. Another describes … Continue reading Trust and witnesses
Blockchain explained: It builds trust when you need it most These days, we’re having a harder and harder time trusting each other.Trust is an essential part of ordinary living, whether it’s picking mechanics based on Yelp reviews, sliding credit cards … Continue reading What the heck is blockchain?
The sharing economy is failing for one simple reason – people can’t be trusted Earlier this month an article in the South China Morning Post underscored just how bizarre the world of business has become. A Chinese startup offering to … Continue reading Do not trust big corporations
Face value: Neuroscience shows how first impressions work Thirty milliseconds of exposure to someone’s face is all it takes to provide sufficient information for your brain to form an impression of them. So says Face Value, a new book based … Continue reading Which face do you trust?