I Got Access to My Secret Consumer Score. Now You Can Get Yours, Too As consumers, we all have “secret scores”: hidden ratings that determine how long each of us waits on hold when calling a business, whether we can … Continue reading Secret scores
Climate Change and Our Emerging Cultural Shift I receive hate mail for my research and my writing on why people reject the science of climate change. Most of it can be sorted into a few basic messages. Some people fear … Continue reading Culture and environment
When False Claims Are Repeated, We Start To Believe They Are True — Here’s How Behaving Like A Fact-Checker Can Help If you hear an unfounded statement often enough, you might just start believing that it’s true. This phenomenon, known … Continue reading The misinformation crisis
A Behavioral Economist Tries to Fix Email Can anything be done to make people happier with their jobs? What can prevent people from overeating? Will people like beer with balsamic vinegar in it just because they’ve been told it contains … Continue reading A long shot
People’s Responses To News Clips Suggest There Is A Greater Market For Happy Stories Than Journalists Realise Turn on the news tonight and you’ll be bombarded with gloomy stories. You’ll hear about disasters and human suffering, political scandals and environmental … Continue reading Negative stories
Innocence lost: what did you do before the internet? In moments of digital anxiety I find myself thinking of my father’s desk. Dad was a travelling furniture salesman in the 1980s, a job that served him well in the years … Continue reading The last of the innocents
Why Online Dating Can Feel Like Such an Existential Nightmare My maternal grandparents met through mutual friends at a summer pool party in the suburbs of Detroit shortly after World War II. Thirty years later, their oldest daughter met my … Continue reading Matchmaking
