The irrational user The human mind is a wonderfully complex thinking machine. We’ve developed written language, built skyscrapers, and discovered quantum physics through our collective ability to plan and reason. But despite our intellect and like all earthly creatures, the … Continue reading Biases in user experience
What True Leaders Know About Emotional Intelligence True leaders at any level of the totem pole show their leadership primarily through managing their own emotions. After all, the only things we can control in life are our thoughts, feelings, and … Continue reading How do our minds work?
Contra Kahneman, your mind’s fast and intuitive “System One” is capable of logic Nobel-winning psychologist Daniel Kahneman’s international best-selling book is titled Thinking Fast and Slow in reference to the idea that we have two mental systems, one that makes … Continue reading Does System One think?
What’s in a brand name? In October of 1955, a marketing researcher at Ford named Robert Young wrote the poet Marianne Moore a curious letter. Ford had designed a new car, which it hoped would revolutionize the industry, and it … Continue reading The power of connotations
What is buyer’s remorse? Buyer’s remorse is the regret and anxiety that can seep in about a purchase or a decision that cannot be easily reversed. It can occur when choosing a career, buying a home, shopping or even on … Continue reading The blissful ignorance effect
Gambling on limited information: our visual system and probabilistic inference Imagine walking along in the African savanna. Suddenly you notice a moving bush partially obscuring a large yellow object. From this limited information, you need to figure out if you’re … Continue reading How visual system works
The enormous power of the unconscious brain If you don’t think the act of stacking and shuffling a set of cups could boggle your mind, watch the video below. In it, neuroscientist David Eagleman introduces 10-year-old Austin Naber – a … Continue reading Without consciousness