Consumer Surveillance Enters Its Bargaining Phase The best measure of whether a company cares about privacy is what it does by default. Many apps and products are initially set up to be public: Instagram accounts are open to everyone until … Continue reading Good privacy tools
In Stores, Secret Surveillance Tracks Your Every Move Imagine you are shopping in your favorite grocery store. As you approach the dairy aisle, you are sent a push notification in your phone: “10 percent off your favorite yogurt! Click here … Continue reading Beacons are watching you
Fight Climate Change with Behavior Change A green car used to be seen as an aesthetic compromise for the crunchy few—a less stylish but more virtuous alternative to the many gas-guzzlers on the road. This changed in 2012, when Tesla … Continue reading Aspirational goods
Prominence of Price People’s awareness of what products cost has been facing a decline. De Chernatony and Knox (1992) showed that consumers were much more accurate in recalling prices in 1958 than consumers in 1984, by doing a meta-analysis of … Continue reading Price recall
Sludge Detectives: The “BE Police” Take On Hotel Booking Sites Behavioral scientists and practitioners’ guiding light has always been “Nudge for good,” keeping consumers’ best interests at heart, much as the fledgling Google set out to do with “Don’t be … Continue reading The dark side of nudge
The Decline and Fall of Diet Coke and the Power Generation That Loved It “Leaking” no longer seems an apt term for what’s coming from the Trump Administration—we will soon require aqueducts to manage these flows—but certain new bits of … Continue reading Is Diet Coke bad for you?
The Freshest Ideas Are in Small Grocery Stores Maj. Gene Hogg, the Salvation Army’s commander for central Maryland, organized mobile kitchens after the twin towers fell in Manhattan and the levees broke in New Orleans. He fed protesters and police … Continue reading Small is beautiful