Why Mapping Apps Create the Prisoner’s Dilemma

Recently, I was with a driver who depended on Waze. Trying to leave Manhattan as quickly as possible, he made every turn that Waze suggested. It appears that we weren’t the only ones. Every time we got to where Waze told us to go, there was gridlock. We can explain what happened with the prisoner’s dilemma. But first… The Mapping Apps Problem. Before we had map apps, each of us independently decided the best route. Stuck in a traffic jam at the Holland Tunnel, I stayed where I was because I knew no other way. ….[READ]