Policies for habits

Harnessing habits: behavioural economics’ impact from commuting to court dates

It might seem surprising that among all the administrative process and cost of the justice system, something as simple as a well-timed SMS reminder could help the courts work better. But it can, according to the NSW Behavioural Insights Unit. Texting defendants in family violence cases before their scheduled appearance reduced the number of no-shows by almost one quarter, reveals the BIU in a report detailing some of the findings of its experiments over the past two years. Whereas 17.6% of defendants in the business as usual group failed to turn up to their court date, that number fell to 13.5% among those who received an SMS reminder. ….[READ]