Trust in insurance

The Cost Of Our Dishonesty

Trust is an incredibly important factor in society. But it’s not always visible. We don’t always recognize it, or value its contribution to society. Here’s a story: on a recent trip to South America, I went to buy a simple pen. I pointed to the pen I wanted (it was around $10) and went up to an employee, who handed me a slip of paper, and pointed me towards another corner of the store. There, I paid an employee behind a barred counter, who in turn gave me another slip of paper and pointed me towards another direction in another part of the store. ….[READ]