Charging for extras

Confessions of an irrational behaviouralist

In December of last year, United Airlines, one of the largest US carriers, announced that they would be charging passengers for using the overhead lockers — or at least that is what one would have concluded from the outraged headlines, like in the Washington Post (which wonders whether an extra fee for oxygen is next). The truth is, as often, a bit more nuanced: it concerns the introduction of a new Basic Economy fare which, in return for being cheaper, comes with several restrictions, including the fact that only one small personal item can be carried in the cabin free of charge. ….[READ]

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