The cognitive traps of social media

Is Social Media Disconnecting Us From the Big Picture?

Maybe I shouldn’t have been surprised that Donald Trump could be elected president, but I was. I live in Brooklyn and work in Manhattan, two of the most liberal places in the country. But even online, I wasn’t seeing many signs of support for him. How did that blindness occur? Social media is my portal into the rest of the world — my periscope into the communities next to my community, into how the rest of the world thinks and feels. And it completely failed me. In hindsight, that failure makes sense. I’ve spent nearly 10 years coaching Facebook — and Instagram and Twitter — on what kinds of news and photos I don’t want to see, and they all behaved accordingly. ….[READ]

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