Cognitive biases at work

Playing Dumb and Giving the Cold Shoulder: How Stereotypes Pervade the Workplace

People in the workplace may adjust their behavior to break stereotypes about themselves or match the stereotypes of others — even if it means playing dumb or giving the cold shoulder, a Princeton University study finds. The study, published in the Journal of Experimental Social Psychology, shows that managers play down their competence to appear warmer to their subordinates while the subordinates hide their own warmth in an effort to appear more competent. The study included four experiments with approximately 150 to 200 participants in each. ….[READ]

 

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